Cre­at­ing Value with Ar­ti­fi­cial In­tel­li­gence: KLUG pro­ject col­lab­or­ates on SHAPE Mas­ter­class

 |  Heinz Nixdorf InstituteProduktentstehung / Heinz Nixdorf Institut

How does artificial intelligence create real added value? This was precisely the question addressed by the two-day masterclass organized by the SHAPE project. Among the contributors: the KLUG research project held a modul on how to consistently develop AI-based services from the customer's perspective. Using the Value Proposition Canvas, participants jointly elaborated needs, challenges, and added value that must be the focus of AI-supported business models – because what matters most is the concrete benefits that customers perceive.

From left to right: Christian Vogt, Kirsten Korthals, Annika Reich